LEGAL REFERENCE

Your Privacy Matters to Us

We built totorupiah around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data. Everything you share stays secure, encrypted...

Data ProtectionEncrypted PaymentsYour ControlTransparent PracticesIndonesia-Compliant
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totorupiah Your Privacy Matters to Us

How We Protect Your Information

totorupiah collects personal data only to run your account, process transactions through DANA, OVO, GoPay and QRIS, and comply with Indonesian regulations. We use industry-standard encryption for all payment flows. Your data is never sold to third parties. We retain information only as long as needed for account operations, legal compliance and fraud prevention. Access is restricted to authorised staff. You can

request a copy of your data or ask for deletion where local law permits.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Contact our privacy team at [email protected] with any concerns about how we handle your personal information or payment data.
Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing options anytime.
Data Requests Request a copy of your personal data or ask for account deletion through our support portal. We respond within 14 days where supported regions allow.
WHY THIS PLATFORM

Why Your Data Is Safe Here

Encryption Standard

All transactions and account data travel through TLS 1.2+ encryption. Payment details are tokenised so we never store raw card or e-wallet numbers on our servers.

Compliance Framework

We follow Indonesian data protection guidelines and payment processor standards. Regular audits ensure our systems meet current security benchmarks for gaming platforms.

Limited Access

Only authorised staff can view your personal information, and only when needed to process your request or investigate account activity. Access is logged and monitored.

Third-Party Vetting

Payment partners like DANA, OVO, GoPay and QRIS providers sign strict data-handling agreements. We audit their security practices annually to protect your funds.

Breach Response

If a security incident affects your data, we notify you within 48 hours and provide guidance on next steps. Our incident team works with payment partners to contain any risk.

Transparent Logging

Your account login history, transaction records and data access requests are visible to you anytime. We keep detailed logs for 90 days to help you spot unauthorised activity.

Consistency Across Our Platform

Same Policy EverywhereWhether you're on desktop, mobile or our app, the same privacy rules apply. Your data handling doesn't change based on how you access totorupiah.
Live Casino & SlotsPrivacy protections cover all game types equally. Live dealer sessions, slot lobbies and sportsbook markets all use the same encryption and data safeguards.
Payment Methods UnifiedDANA, OVO, GoPay and QRIS transactions follow identical security protocols. We don't treat one payment method as less secure than another.
Account ConsistencyYour privacy settings sync across all devices. Change a preference on mobile and it updates instantly on desktop without re-entry or confusion.
Support StandardsEvery support channel — email, chat, account settings — handles your data with the same care and encryption. No channel is less secure than another.
Policy UpdatesWhen we change this policy, we notify you 30 days in advance. You can review changes in plain language before they take effect across your account.
Audit TrailWe maintain a complete record of who accessed your data, when and why. You can request this audit trail anytime to verify our compliance with this policy.
PLATFORM SNAPSHOT

What Defines Our Privacy Approach

Zero-Knowledge Architecture We design systems so we know as little as possible...
Minimal Data Collection We ask for only what's needed: name, email, phone and...
Transparent Consent Before we use your data for anything beyond account operations...
Deletion Rights Close your account and we delete your personal data within...
Portable Data Request your data in a standard format and we'll send...
No Selling, Ever We never sell your personal data to advertisers, brokers or...

Privacy Questions Answered

We keep your account data as long as your account is active. After closure, personal information is deleted within 30 days. Transaction records for DANA, OVO, GoPay and QRIS payments stay for 7 years to meet Indonesian tax and compliance rules.

Yes. Log into your account and go to Settings > Privacy > Data Request. We'll compile everything we hold — profile info, login history, transaction records — and send it to your email within 14 days in a readable format.

Only what's necessary. DANA, OVO, GoPay and QRIS providers receive your name, account number and transaction amount to process payments. They don't get your password, email or gaming history. Each partner signs a strict data-handling agreement.

We notify you within 48 hours with details of what was affected and steps to protect yourself. We work with payment partners and law enforcement to contain the breach. You can request free credit monitoring if financial data was exposed.

Absolutely. Every marketing email has an unsubscribe link. Or go to Settings > Notifications and toggle off promotional messages. You'll still get account alerts and transaction confirmations — those are essential.

Yes. All DANA, OVO, GoPay and QRIS transactions use TLS 1.2+ encryption. Payment details are tokenised — we never store raw card or wallet numbers. Your bank and e-wallet provider handle the actual transaction.

Go to Settings > Account > Close Account. Confirm your choice and we'll delete your personal information within 30 days. Transaction records for compliance stay for 7 years but are separated from your profile and anonymised.